What We Collect and Why We Collect It
When you create an account, we collect the information you provide directly — your name, email address, date of birth, and state of residence. Identity verification requires a government-issued ID and, in some cases, proof of address; this step is required before any withdrawal can be
-
1
processed. When you add a payment method, we record the payment type — PayPal, Venmo, or Play+ — along with transaction references, but we do not store full card or bank account numbers on our servers. We also collect device and session data automatically: IP address,
-
2
browser type, and pages visited. This helps us detect unusual login activity and keep your account secure. If you contact support via live chat, we retain that conversation record to resolve follow-up issues. We do not sell your personal information to third-party marketers. Data sharing is
-
3
limited to payment processors, identity-verification providers, and regulators in states where we hold operating authority. You can request a copy of all data we hold on you, or ask us to delete your account data, by reaching the privacy team directly at the contact details in
-
4
the support section below.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.